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Importance of Testing: Case of Samsung Note 7

Test it or let the customers do it in wild! Testing is not a state it is a process, any failures in the process, make the quality ruined. Moreover, any failures detected in any part of a product make the product fail in terms of customers. Therefore we need to deploy the quality as a process of products and services which are given to customers along the product life cycle. In this post, I want to explain the importance of testing with the case of the successful Korean technology company 'Samsung'. The real problem with the product is that design of the battery has some defective points because they want to push boundaries too much for having more power small battery cell. For more detail, you can this post . Let's look at product life cycle management (PLM) first. It explains a product from an idea to delivering a product and terminating support. It divides the product life cycle management into four main stages as follows: Conceive  : Imagine, specify, plan, innovate Des